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Authorized Retailers:

GERMANY

Thomann
Tel: +49 (0) 9546/922366
Email: info@thomann.de

GERMANY

JustMusic
Tel: +49 (0) 30-88775500
Berlin, Hamburg, München, Dortmund

GERMANY

Session
Tel: +49 (0) 6227-6030
Walldorf, Frankfurt

GERMANY

MUSIC STORE professional GmbH
Tel: +49 (0) 221-88841570
Email: info@musicstore.de


GERMANY

Hieber Lindberg GmbH
Tel: +49 (0) 89 55 146 0
Email: info@hieber-lindberg.de


Belgium

RockaMusic
Tel: + 32 (0) 815 815 09
Email: info@rockamusic.eu


Belgium

MDMC / Music City
Tel: +32 2 502 38 70
Email: info@music-city.be


United Kingdom

KMR Audio
Tel: +44 (0) 2084452446
Email: sales@kmraudio.com


Poland

Skylark Records
Tel: +48 42 2390015
Łódź


USA

Perfect Circuit Audio
Tel: 818.709.1727
Burbank, CA


USA

Analogue Haven
Tel: 310.795.7021
Santa Monica, CA

 

How long is the Xenophone warranty?

1-year parts and labor. This warranty does not extend to the unit that has been physically damaged, or is not under normal operating and environmental conditions as a result of mishandling, neglect, alteration, problems with electrical power, misuse, or improper installation. (The customer is responsible for shipping charges).

The units which are purchased from unauthorized retailers are not coverd under our warranty.

Do you sell spare parts?

We sell parts like encoders, potentiometers, buttons, knobs, audio jacks and wooden-sides. We can also provide you with part numbers if you like to buy the parts directly from suppliers.

Does the unit come with power supply?

Yes, the package includes a universal power supply for 110V 240V AC operation (12 VDC, 1A).

Does the unit come with printed manual?

No, the latest version will be available as a downloadable PDF in download section. As the OS will be updated in the future we like to keep the manual in sync.

Shipment and Sales tax/VAT (Direct Purchase From Hypersynth)

Once the unit has been shipped you will receive a tracking number. Depending on your location, the units will come from UAE or UK by express airmail.

The person receiving the package is responsible for all import duties and VAT. EU-Residents should normally pay (3.2% duty + 20% VAT) and Non-EU Resident should pay (4-6% duty + Extra Fee). These are not included in the cost of shipping or handling of your order. You'll need to pay the courier company directly, or you might be invoiced by a customs broker. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs (We ship the package with the following customs commodity code : 9207105000).

Payment (Direct Purchase)

Payments are processed by (Paypal) However this does not mean that you need a registered account as Paypal allows you to pay directly via credit/debit card and e-check. After payment, the money is automatically deducted from your account (not pending). So if you place an order you will be charged at the moment you place the order, not when the item comes in and gets ready to ship.


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Item Color (Opt) Price (Ex tax) Region Shipping* Order Now ! (Limited Offer)
XEN1 White + Stand $899 USD (Europe, Australia, Asia) $70
XEN2 White + Stand$899 USD USA $85
XEN3 Black $899 USD (Europe, Australia, Asia) $70
XEN4 Black $899 USD USA $85
XEN0 Accessories -- -- --

* The package will be shipped out 4-5 business days after submitting order.

Acrylic Stand

White Edition + Acrylic Stand

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